not satisfied? no problem!

If for any reason the pieces you bought do not meet your expectations, let us know, we will work with you to make it right!
You may return any unused item you purchased, for a refund or exchange, within 30 days after receipt of the goods.
(Custom engraved items and custom made gold items cannot be exchanged or returned).

Please return the items, using standard registered parcel service (NOT EMS/Express Service – ask for the cheapest service with a tracking number or customs number).

Consignee details:
Shlomit Ofir
2 Brenner St.
Tel Aviv 6382621
ISRAEL

Shipping charges will not be refunded.
Please enclose a note with your full name, address, phone number and email address.

You can drop us a message here so we know we should expect your items, please include the tracking number/customs number so we can track the package.

For any further assistance feel free to contact by email hello@shlomitofir.com, by Whatsapp +972-512206609 or on the phone +972-774006725.